US Privacy Policy & State Privacy Rights
Effective Date: May 1, 2025 | Last Updated: May 2025
1. Overview and Scope
This US State Privacy Notice ("Notice") supplements the Existto Lifecare Global Privacy Policy and applies strictly to consumers residing in the United States, including residents of California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other states with enacted consumer privacy legislation. We provide this notice to disclose our practices regarding the collection, handling, and protection of Personal Information.
2. Categories of Personal Information We Collect
In connection with your interactions with our medical devices, pharmaceutical packaging platforms, inquiries, and customer service portals, we may collect the following categories of personal data:
- Identifiers: Real name, business company name, postal address, corporate email address, and telephone/mobile numbers submitted via our contact forms or product inquiry portals.
- Commercial Information: Products or services considered, transaction records, shipping details, and support requests.
- Internet or Network Activity: Browsing interactions, IP addresses, referring domain dates, session logs, and product category interests on Existto web platforms.
- Professional or Employment Data: Job titles, medical facility affiliations, or licensing credentials when interacting with our specialized clinical solutions.
3. Purposes for Processing Personal Information
We collect and process US Consumer Data for essential operations including: fulfilling product inquiries and medical device quotes; maintaining accounts and order tracking; ensuring regulatory compliance and adverse event reporting where mandated by federal authorities (such as the FDA); protecting against malicious, deceptive, or illegal activity; and improving our online healthcare catalog user experience.
4. Disclosures & Sharing of Personal Information
Existto Lifecare does not sell personal information for financial consideration. We disclose necessary operational information solely to verified business associates, trusted logistics partners, cloud IT service providers, and certified manufacturing partners obligated under strict confidentiality and service-level agreements to handle your data securely.
5. Your Consumer Privacy Rights
Depending on your state of residence, you are entitled to exercise the following enforceable privacy rights without fear of retaliation or discrimination:
Right to Know & Access: You can request a disclosure of the personal information we hold about you and the data sources from the preceding 12 months.
Right to Deletion: You have the right to request the deletion of personal information we have collected from you, subject to legitimate medical device regulatory retention requirements.
Right to Correction: You may demand that we correct inaccurate or out-of-date personal details maintained in our active client records.
Right to Opt-Out: You may direct us not to share your personal data for cross-context behavioral advertising or profiling purposes.
6. How to Exercise Your Rights
To exercise your statutory US privacy rights, please submit a verified consumer request by emailing our Data Protection Team at privacy@existto.com or by visiting our Do Not Sell/Share My Personal Information portal. We will confirm receipt of your request within 10 business days and fulfill verified requests within 45 days.